MT
Mita T
1 reviews | Active since Apr 2019
16 Mar 2026, 09:57
Worst medical aid mxm
I moved to bestmed thinking i will hv peace of mind not knowing im creating stress an heart ache for my self yoh .paying so much money for the medical dat doesnt benefit me .i thought weh i choose beat 4 option il hv peace of mind but no nix .like dis medical aid is a nightmare for me the can not cover for my eye glases an i cn not live without my glases y do i hv to pay around R6000 for glases wen i hv a medical aid dat i thought will help with such things wen i go to simple chemist for counter to counter medication i hv to pay +- 200 levy depending on wat il be needing by dat time yoh i regret ever switching from bonitas to best med mxm
Helpful (0)
Replies (1)0
Replies (1)
Bestmed Medical Scheme's replyOfficial
26 Mar 2026, 14:10We’re truly sorry to hear about your experience and the stress this has caused you. We understand how disappointing it can be when your medical aid does not meet your expectations, especially after choosing a plan for peace of mind. This is certainly not the experience we want for our members.
Benefit cover, including optical and over-the-counter medication, depends on the specific rules and limits of each plan, and we regret if this was not aligned with your needs. We would appreciate the opportunity to review your concerns and provide clarity on your benefits. Please note that I have sent our guide and a detailed explanation of the option.
Bestmed Medical Scheme's reply26 Mar 2026, 14:10
Official
We’re truly sorry to hear about your experience and the stress this has caused you. We understand how disappointing it can be when your medical aid does not meet your expectations, especially after choosing a plan for peace of mind. This is certainly not the experience we want for our members.
Benefit cover, including optical and over-the-counter medication, depends on the specific rules and limits of each plan, and we regret if this was not aligned with your needs. We would appreciate the opportunity to review your concerns and provide clarity on your benefits. Please note that I have sent our guide and a detailed explanation of the option.