MZ
MARK Z

1 reviews | Active since Sept 2017

28 Sept 2017, 12:15

WORST MEDICAL AID AND WONT REFUND YOUR MANEY YOU PAY AT DOCTORS AFTER HOURS

MY SON FELL AT SCHOOL AD LATER THE NIGH STARTED COMPLAINING SO TOOK HIME TO THE DOCTOR AND HOSPITAL WE PAID R1805.00 /R750/ R250 /R190 /R275 AND ITS BEEN SUBMITTED THREE WEEKS BACK WITH ALL THE PROOF AND THE REJECT THE SOME OF THE AMOUNTS AND SAY THEY NOT PAYING THATS THAT !!! THEN BACK AND FORTH EMAILS CALLS HOURS AND HOURS ON THE LINE AND IT GETS PUT DOWN OVER AND OVER I WANT MY MONEY , BESTMED IS THE WORST MEDICAL AID AND DONT KEEP TO THE PROMISES NEVER TRY GET A REFUND THEY ARE SLY AFTER ALL THE MONEY A PERSON PAYS EACH MONTH TO BE COVERED AND STILL YOU PAY AND NO REFUND

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Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply03 Oct 2017, 10:37
Official

Dear Member

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Please supply Bestmed with your contact number and email address.

Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards Bestmed Medical Scheme