CB
Charissa B

1 reviews | Active since Feb 2015

20 Jan 2023, 08:13

Worse thing ever

Good day I cannot do this anymore ,my complaint has started no one responded ,so what im going to do is place this second complaint her so it can be escalated I am on a network plan with bestmed i was billed 5186.00 but benefits were only active on the 8th i was not covered for more then that ,money out of my budget ,and ***** for billing extra for cover that was not provided and its a claim that needs to go forth to ombudsman ,i am being charged for non net work but covered for network and my cover was not full month

0
Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply23 Jan 2023, 08:50
Official
Dear Charissa,

Your complaint was received and has been escalated to the membership department for urgent assistance. We apologize for the inconvenience caused.

Regards
Katlego Sithole