Why is there no answer at Bestmed

Bestmed what's is going on with your service delivery?

It's seems that you can't be contacted via telephone, whatts app, live chat at all.

Nobody answer the phones, you just get transferred from the switchboard to the different departments and then nobody answer, and you must listen to messages.

If you try the other means of communication it also get stuck and then you receive this message:

Please note that you will be transferred to a Bestmed Consultant.

Please note we always aim to service you at lightspeed but depending on the traffic it might take a few minutes to get you connected to a consultant.

And it is where it stays. My time is also important and valueable. To wait for more than 10 min on the fone or on the other communication channels is waisting of time and costly.

If you continue with this kind of behavior, you will definitely loose members.

I am really very disappointed in Bestmed as I am not use to this kind of bad service from you.