1 reviews | Active since Feb 2017
What you get for telling the truth (rather lie)
<p>let's start at the biggining I was retrenched and could not afford medical aid didn't have medical aid for a while. In November I got a better job starting in the January 2017 where the medical aid would be paid by my employer. So I got hold of bestmed my old medical aid and they gave me quotes. I started the application in January and they accepted us only my colestrel and blood pressure was not included! After we were accepted my wife got really sick we went to the doctor and found out that we were pregnant . ( this is unbelievable on its own as I have a low and slow ***** count we had to do artificial encemination with our first child so was content with only having one child) as soon as I found out my wife was pregnant we contacted the medical aid to tell them and we then saw the gynecologist and he even gave us a letter with the history with everything ! Now after paying the first installment they come back saying they now won't cover the pregnancy. So for being honest you get punished should have **** for months and then said we didn't know. My wife even had a period in December to January 3. I found out after that it was proberbly when the egg implanted into the womb. I find this absolutely wrong by bestmed to do this to us when we told the truth !!! We would also have 9 month of paying R54000. I am very unhappy with bestmed this is not right I get people stuff the medical aids around put I started getting quotes in November not quick quick when my wife was pregnant... this is aweful. </p>
Bestmed do not give a **** !! No feedback from bestmed. Don't use bestmed they are unreasonable and not right ! Will any other medical aids help?
Bestmed do not give a **** !! No feedback from bestmed. Don't use bestmed they are unreasonable and not right ! Will any other medical aids help?
Dear Michael Allen
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Dear Michael Allen
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
