JH
Jeanette H
1 reviews | Active since Mar 2015
10 Mar 2015, 15:38
we owe you, oh no wait!
27 Feb. Get an account for R2150 savings payout to member. They have my wrong banking details. I contact they confirm a payout will be made 13 March 2015. Give correct banking details. Confirm again that all OK. Will payout with next run. Today 10/3/2015 get sms I am in DEBT with R2218. Call Bestmed. Oh sorry it is a mistake. The account and 3 agents gave wrong info you are indebted to us. Sorry for inconvenience
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Bestmed Medical Scheme's replyOfficial
10 Mar 2015, 15:54Hello vheerdj2,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Bestmed Medical Scheme's reply10 Mar 2015, 15:54
Official
Hello vheerdj2,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme