1 reviews | Active since Nov 2016

22 May 2017, 13:01

Waiting for two weeks to het a response

<p>i recieved an email from pathcare stating i have 15 days to pay an account i fowarded the email to best med more than two weeks ago and still dont have an answer.</p>

0
Replies (2)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply24 May 2017, 09:51
Official

Dear Member

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.

Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.

Please supply Bestmed with your contact number and email address.

Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.

With kind regards
Bestmed Medical Scheme

Bestmed Medical Scheme
Bestmed Medical Scheme's reply24 May 2017, 09:51
Official

Dear Member

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.

Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.

Please supply Bestmed with your contact number and email address.

Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.

With kind regards
Bestmed Medical Scheme