M
Marlo
1 reviews | Active since Dec 2025
02 Dec 2025, 17:29
Very poor client service
Very poor client service. They don't want to let a new member join medical aid because they said it is pass due date for new customer, I think it is ridiculous even though it was at the 1st of Dec and I will pay this months in advance.
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Bestmed Medical Scheme's replyOfficial
04 Dec 2025, 10:55 Dear Marlo We sincerely apologize for the experience you’ve had. We see that you joined the Scheme on 1 December 2025, and we would like to ensure that everything has been sorted out for you. Please let us know if you are still experiencing any issues so that we can assist you promptly. Kind regards
Bestmed Medical Scheme
Bestmed Medical Scheme
Bestmed Medical Scheme's reply04 Dec 2025, 10:55
Official
Dear Marlo We sincerely apologize for the experience you’ve had. We see that you joined the Scheme on 1 December 2025, and we would like to ensure that everything has been sorted out for you. Please let us know if you are still experiencing any issues so that we can assist you promptly. Kind regards
Bestmed Medical Scheme
Bestmed Medical Scheme