JR
Joey R

1 reviews | Active since Oct 2018

30 Apr 2021, 16:40

USELESS

I was involved in an accident in January. Since then, I have had endless Back and Neck issues, with Spasms etc.

I decided to go to a Workability Physio for a checkup and they said I am a Medium Risk patient.

After waiting for more than a week, I get told Bestmed rejected the claim.

My family who is using GEMS all got approved and weren't even as badly injured from the accident like I was and didn't even get an assessment.

I am looking for alternate medical aid now. This was my first time applying for something with Bestmed. Who knows what else will get rejected.

I can't understand what the criteria is but it looks like I need to be in a wheelchair to get accepted.

0
Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply03 May 2021, 08:30
Official
Hi Joey. Kindly be informed that the claim for Dr Rynal Devanathan for treatment date 23 January 2021 was fully paid to the member on 09 March 2021. Regards, Katlego