GS
Gert S

1 reviews | Active since Jun 2011

20 May 2015, 10:40

Useless!!

There no point in phoning these idiots. Waste of time after more that 60 min we gave up, we have been transfered more that 10 times!!! Worst Med is what your name should be, time to move on.

0
Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply20 May 2015, 10:54
Official
Hello gertsmit,

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.

Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.

Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.

With kind regards
Bestmed Medical Scheme