FM
Ferdinand M
1 reviews | Active since Apr 2011
16 Jan 2024, 14:23
Useless
Never used to have problems with Bestmed but suddenly you can't reach them via phone nor via their online platform. Claims submitted on the 5th are still not paid etc. Nee wat. I'll be moving on thank you.
Helpful (0)
Replies (4)0
Replies (4)
Bestmed Medical Scheme's replyOfficial
16 Jan 2024, 15:25Dear Ferdinand Malan
Please note that we have received your claim on 08/01/2024. It is currently under review, and once it's finalized, you will receive your statement.
Our next payment run is scheduled for 18/01/2024.
Regards
Nondumiso
Please note that we have received your claim on 08/01/2024. It is currently under review, and once it's finalized, you will receive your statement.
Our next payment run is scheduled for 18/01/2024.
Regards
Nondumiso
Bestmed Medical Scheme's reply16 Jan 2024, 15:25
Official
Dear Ferdinand Malan
Please note that we have received your claim on 08/01/2024. It is currently under review, and once it's finalized, you will receive your statement.
Our next payment run is scheduled for 18/01/2024.
Regards
Nondumiso
Please note that we have received your claim on 08/01/2024. It is currently under review, and once it's finalized, you will receive your statement.
Our next payment run is scheduled for 18/01/2024.
Regards
Nondumiso
FM
Ferdinand M's updateReviewer Update
17 Jan 2024, 09:12Beyond pathetic.
10 Phone calls without answer or getting, "Sorry the network is congested".
Little to no response on your useless online platform.
Little to no response on your useless whatsapp platform.
No replies on your emails.
I loath the pathetic service you give your members.
10 Phone calls without answer or getting, "Sorry the network is congested".
Little to no response on your useless online platform.
Little to no response on your useless whatsapp platform.
No replies on your emails.
I loath the pathetic service you give your members.
FM
Ferdinand M's update17 Jan 2024, 09:12
Reviewer Update
Beyond pathetic.
10 Phone calls without answer or getting, "Sorry the network is congested".
Little to no response on your useless online platform.
Little to no response on your useless whatsapp platform.
No replies on your emails.
I loath the pathetic service you give your members.
10 Phone calls without answer or getting, "Sorry the network is congested".
Little to no response on your useless online platform.
Little to no response on your useless whatsapp platform.
No replies on your emails.
I loath the pathetic service you give your members.
FM
Ferdinand M's updateReviewer Update
18 Jan 2024, 06:3018th and no claims statement. Claim pending. What an absolute joke.
FM
Ferdinand M's update18 Jan 2024, 06:30
Reviewer Update
18th and no claims statement. Claim pending. What an absolute joke.
Bestmed Medical Scheme's replyOfficial
18 Jan 2024, 12:44Dear Ferdinand Malan
One of our consultants confirmed during your chat that the payment has been processed.
Additionally, we have emailed you the claim statement.
Regards
Nondumiso
One of our consultants confirmed during your chat that the payment has been processed.
Additionally, we have emailed you the claim statement.
Regards
Nondumiso
Bestmed Medical Scheme's reply18 Jan 2024, 12:44
Official
Dear Ferdinand Malan
One of our consultants confirmed during your chat that the payment has been processed.
Additionally, we have emailed you the claim statement.
Regards
Nondumiso
One of our consultants confirmed during your chat that the payment has been processed.
Additionally, we have emailed you the claim statement.
Regards
Nondumiso