1 reviews | Active since Feb 2015
unfortunate circumstances
I worked for a company that retrenched me, whatever money i received from them assisted to pay my bond so i could live ,i didn't know i would be retrenched after i pay my stuff i get a message from bestmed that i owe them some fee,Im sorry i never meant to be retrenched and im still unemployed i will never be able to pay you until i find a job ,so its not my fault that i have been retrenched i will also be logging this call with the ombudsman , and even if i have to go to court i will , i dont have money to pay you . that companys terms of employment was you must have medical aid ,why didnt they inform bestmed that they retrenching there stuff ,i feel that is clearly not my problem ,and dont bother asking me why did i take meds its because i never thought i will be retrenched i thought the organization will still take me for a job
I would like to extend our sincerest apologies for any dissatisfaction you may have experienced with the service you received
Regarding the outstanding payment owed to the scheme, We want to assure you that we are actively looking into this matter. Our team is currently in the process of contacting the relevant department to investigate further and will endeavor to provide you with a comprehensive update via email as soon as possible.
I trust you will find this feedback useful, if however, you need more information or support from our client relations communication team, please do not hesitate to contact us again. Your wellbeing as a valued client of the scheme is important to us all at Bestmed. Regards Bestmed Medical Scheme
I would like to extend our sincerest apologies for any dissatisfaction you may have experienced with the service you received
Regarding the outstanding payment owed to the scheme, We want to assure you that we are actively looking into this matter. Our team is currently in the process of contacting the relevant department to investigate further and will endeavor to provide you with a comprehensive update via email as soon as possible.
I trust you will find this feedback useful, if however, you need more information or support from our client relations communication team, please do not hesitate to contact us again. Your wellbeing as a valued client of the scheme is important to us all at Bestmed. Regards Bestmed Medical Scheme
