MK
Mlu K
1 reviews | Active since Jan 2012
11 Mar 2016, 09:10
********* practice?
Bestmed claims to pay for a Mirena device but in reality they only pay a portion of the cost. the device costs R2800 -3400 but Bestmed only pays (R1292) which means I must bear the difference. I find this so *********, because they only pay once in 5 years , meaning they are pocketing the R1292 for the other 4 years..<br> <br> My understanding was that the full amount for the device but that is clearly not the case and am very disgusted right now... I confirmed this with 2 people at bestmed.. they only pay R1292 on Beat 2.. what happens then to the contraceptive allocation for the remained of the years?
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Bestmed Medical Scheme's replyOfficial
11 Mar 2016, 09:12Hello MK0314,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Bestmed Medical Scheme's reply11 Mar 2016, 09:12
Official
Hello MK0314,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme