LS
Lisa S

1 reviews | Active since Sept 2010

05 Oct 2020, 08:42

********* BESTMED

I received "approval" for sedation that now cost me R4000+ as I unfortunately don't know the meaning of the codes under which they are listed. Obviously wording their emails to cover themselves, putting me under the wrong impression. They paid R64 toward the dentist account (the dentist did not even do the IV sedation) and nothing to the anesthesiologist. I would rather have accepted another definate "NO" from them after the motivational letter from the dentist. I could have rescheduled the appointment to a time where i could affort to pay this or make prior arrangements for payment. This is dishonest and sly, and the sad thing is Bestmed don't care!

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Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply30 Oct 2020, 14:04
Official
Hi Lisa, we are currently looking into the matter, I will provide feedback once finalized and better our service to you. Regards, Katlego