Unable to use medical aid

<p>I've been on medical aid for 5 months and I have a waiting period for depression for 12 months.</p> <p> </p> <p>I suffer from severe headaches that effect my vision sometimes and that I forget alot of things. This has been constant pain for 2 months and have abdominal pain as well and i have never been treated for this to be excluded in my medical aid. </p> <p> </p> <p>Because I just have a hospital plan I've told my doctor about this headaches and she referred me to an internist which I paid for my myself. The internist examined me and took me up in hospital immediately so the following day I can go for and MRI scan. I was taken up on Thursday and should've gone for MRI on Friday morning. I waited the whole Friday just to recieve an email from my medical aid that they need a testimonial from me and motivational letters from my doctors stateting that I've never been treated for severe headaches, severe abdominal pain, blurred vision and nausea. I phoned the doctors and said that the medical aid needs this because the hospital is now waiting on a ln authorisation to send me for the MRI. </p> <p> </p> <p>I've been in hospital over the weekend because my medical aid has a turn around time of 48 to 72 hours after receiving such documents to give authorisation. </p> <p> </p> <p>Now it's Monday morning my medical aid doesn't want to give authorisation because the my medical aid doesn't have funds. </p> <p> </p> <p>I'm very upset in this matter because all doctors and tests outside hospital is for my own bill and now that I am in hospital they don't want to cover my treatment. </p> <p> </p> <p>What can I do to be helped for my condition I'm currently in so much pain that I can not explain how severe it is. I can not afford to pay for the MRI because I pay my medical aid and I can't even get treated because I'm not that long on the medical aid. </p> <p> </p> <p>Please give me advise as what to do please.</p>