1 reviews | Active since Sept 2016

17 Oct 2023, 15:30

UESLESS BESTMED

I AM ABSOLUTELY DISGUSTED WITH BESTMED'S SERVICE! COMPLETELY AND UTTERLY USELESS AND INCOMPETANT! I recently app**** for authorisation on a small day procedure and sent all the relevant documentation for review. An incompetant person replies to my email with, "we require the following information".. I HAD SENT ALL THE RELEVANT INFORMATION BUT GET A REPLY SAYING THEY NEED MORE INFO! PATHETIC!

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Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply17 Oct 2023, 15:54
Official
Dear Lara

Kindly note that the outstanding document in question is the report from Dr. Pretorius, the admitting doctor.

We urgently require this report for our medical advisors to review and finalise the authorisation.

Regards
Nondumiso