1 reviews | Active since Jan 2012
They don't pay your bills when youre in hospital
My father was in hospital in July. They didn't pay his hospital bill or the dr that attended to him's whole bill. My mother was also in the hospital, they didn't pay the whole bill for a scan that she had to get while in hospital. How does that work? My father pays more then half of his pension and then their bills don't get paid while they're in hospital. What's the use of having a medical aid then??!!
Dear Member
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Please supply Bestmed with your contact number and email address.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards Bestmed Medical Scheme
Dear Member
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Please supply Bestmed with your contact number and email address.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards Bestmed Medical Scheme