Their poor admin will cost you money.

I had to end my wife's membership with BestMed when we got married, as it was more beneficial for her to join my medical aid. Every thing seemed to had gone well, until a year later when we received a notice that she was being handed over to debt collectors for non-payment. I called BestMed to find out what is going on - as we had received no invoice. Long story short, I paid the bill on the same day as the notification. Two months pass and then I get an invoice from the debt collectors (first word I had heard from them), for another 11.5% on the amount I had already paid. I find this beyond rediculous. Not a single call or notification for a year and now they won't get out of my pockets. Their poor admin is now costing me money, in spite of me paying them on the same day as receiving the invoice.