MN
Mpho N

1 reviews | Active since Jul 2017

21 Apr 2025, 20:59

The worst medical aid I've ever experience .

i am very unhappy i feel ****** how on earth can someone be admitted in mediclinic from 20feb-26 thereafter I'm due to pay an amount of 2000 that tome i pay 7k plus permonth ,bested you need to clear the amountdue as i was hospitalized ,and due to the seriousness of the illness i had i was hospitalized ,how on earth am i supposed to pay outstanding amount,im unhappy with your services it is not fair at all. The worst part today also i discovered that my funds are depleted .what kind of medical aid is this even last year same thing . im deffinately cutting ties with you . you are not a good medical aid .

0
Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply23 Apr 2025, 11:26
Official

  Dear Mpho Nkence
 
 Thank you for reaching out. We sincerely apologize for any dissatisfaction you’ve experienced regarding the copayment app**** on your hospital authorisation and the status of your savings.
 
 Please note that we have provided a detailed response to your query via your registered email address.
 
 Best Regards
GM