MC
Michael C
1 reviews | Active since Nov 2019
05 Jun 2026, 16:31
Terrible service
After logging 3 tickets for call backs and attempting to call them 4 times, NO-ONE can get back to me I emailed ***, ***, *** Unbelievably horrible service All i wanted was a quote to sign up as a member
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Bestmed Medical Scheme's replyOfficial
08 Jun 2026, 10:03Dear Michael C
We sincerely apologise for the poor service you have experienced and the inconvenience caused by the lack of response despite multiple attempts to reach us.
Please be advised that we have escalated your query to management for urgent attention and investigation. A dedicated team will review the matter and prioritise a response to ensure you are assisted as quickly as possible.
Kind regards
Bestmed Social Media Team
Bestmed Social Media Team
Bestmed Medical Scheme's reply08 Jun 2026, 10:03
Official
Dear Michael C
We sincerely apologise for the poor service you have experienced and the inconvenience caused by the lack of response despite multiple attempts to reach us.
Please be advised that we have escalated your query to management for urgent attention and investigation. A dedicated team will review the matter and prioritise a response to ensure you are assisted as quickly as possible.
Kind regards
Bestmed Social Media Team
Bestmed Social Media Team