1 reviews | Active since Feb 2019
TERRIBLE ADMIN SERVICES BY BEST-MED MEDICAL AID
Bestmed medical Aid has given pretty good medical aid services but when it comes to admin they are ABSOLUTELY TERRIBLE!
After my wife passed away I needed to cancel her medical aid take out a new plan for myself with them and they have continuously *****ed it up now for almost 2 months.
Although I have provided a death certificate for my wife's passing they have continued with making her the main member and me the sub member.
Repeated emails to try and sort it out ( I am unable to call being deaf) mean they pass the buck to someone new each time that does not know what is going on and thus they do the wrong thing...
I am on the point of cancelling with them all together and moving to another medical aid services.
COME ON GUYS EMPLOY COMPETENT PEOPLE OR TRAIN THOSE YOU HAVE OR GO TO THE BOTTOM OF THE LIST IN MEDICAL AID RATINGS!!!
Bestmed has taken note of your complaint.
The complaint received via *** has been forwarded to the Manager: Membership Individual Business for urgent investigation and feedback to you.
Kind regards.
Bestmed.
Bestmed has taken note of your complaint.
The complaint received via *** has been forwarded to the Manager: Membership Individual Business for urgent investigation and feedback to you.
Kind regards.
Bestmed.