1 reviews | Active since Dec 2017
Tedious Service and Don't Pay claims
Unbelievable bad service. They are so slow on emails and facebook messages. The staff on the chat function are rude to clients and can not clearly express themselves. They clearly have no idea what they are doing and just don't care about clients at all. Being in a car accident and having them ONLY pay R600 of the total R4000 bills is a huge slap in my face. ESPECIALLY because I am on an expensive package!!!!!!
Dear Member
Thank you for taking the time to bring your complaint to our attention.
Kindly note that Bestmed does have an Escalation process for the handling of complaints.
You are most welcome to submit your complaint to the Scheme via *** for assistance by one of our Escalations Specialists.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Bestmed Medical Scheme
Dear Member
Thank you for taking the time to bring your complaint to our attention.
Kindly note that Bestmed does have an Escalation process for the handling of complaints.
You are most welcome to submit your complaint to the Scheme via *** for assistance by one of our Escalations Specialists.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Bestmed Medical Scheme