DM
Dawie M

1 reviews | Active since Aug 2010

02 Mar 2016, 14:21

STAY AWAY, NO CONSIDERATION FOR MEMBERS

A birth of a a child should be a happy occasion, stress free and no hassles. but with bestmed they just create stress upon stress upon stress.<br> <br> Why do you have a medical aid? to have piece of mind!!!, wel forget about it wiith bestmed stay away or be a sucker like me. 10 years of loyal membership down the drain.<br> <br> they said that with valid reasons they will authorize a ceasarian, well I had 3 valid reasons and they disgarded.<br> <br> What is the most important today, to safe money. With a ceasarian and sterilaztion in one we would safe over R10000, but no they will rather pay r30000 for a normal birth. then there is timing etc<br> <br> They will rather pay the higher fees and at yearend put yuor membership fee up up than saving them and the member money.<br> <br> I am uttelry disgusted in your decision and I will move to a med aid that actually cares. I will pay 10 000 a month just for peace of mind which I am not getting with bestmed<br> <br> STAY AWAY FROM THESE CLOWNS< NO BUSINESS SENSE, NO PEOPLE SKILLS

0
Replies (2)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply02 Mar 2016, 14:27
Official
Hello dawiem,

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.

Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.

Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.

With kind regards
Bestmed Medical Scheme
DM
Dawie M's update19 Aug 2016, 10:04
Reviewer Update

still having endless problems busy assesing new medical schemes to change