Stay away medical aid...... Can't contact you, cant answer direct questions. Two weeks later and you are still awaiting feedback.

When you have questions and request a Call back no one contacts you at all. Your personal information gets exchanged with a broker instead of someone actually contacting you. All you receive is the highest quote possible and an Email instead of a call back as request. And then when you phone them, no one answers the phone. This is the so called "Best" "Award winning" medical aid? When they can't give you direct answers? Can't phone you back when you request it? Are they really worth their salt???? A really questionable practice, it seems to me. And to be treated like this as a possible first time Medical Aid Client????? What does this tell you about their customer service? For me it's a LACK THERE OFF. Michael Hlongwane..... Since 19 July, you have still not answered my emails or phoned me back. Clearly I am not going to get any service from you. So don't call again.