Stay away! Bestmed? Rather Worstmed!!!!

On 1 Feb 2016 I sent an email together with a new script for chronic medication to [Email Removed] I obviously called there before to ensure I send it to the correct department. A few minutes later I received a confirmation email stating that Bestmed has received my email and my query will be processed (One of those automatic replies). Okay, I thought, so my new script will be processed. Today, 9 Feb 2016 I called them to enquire what is happening since no one bothered to phone me. I was told by Loreta that nothing is on their system. SURPRISE, SURPRISE - no, actually WHY am I NOT surprised?????!!!!! I am used to their bad service anyway. The problem is, they are dealing with lives here - we are not talking about some cookies, we are talking chronic medication - if I don't take it - I die! Simple as that. So, whoever Is responsible please get fired!! Sent the request onto [Email Removed] - no response yet. Wanna bet I have to call in tomorrow again ??!!! You people are so pathetic!