SHOCKING CUSTOMER SERVICE!

I am literally at my wits end! I keep on sending mails to pmb@bestmed as well as ********** You required a letter of motivation which i supp****. I spoke to your team leader Mary Mokone who confirmed you received the letter of motivation. I am promised feedback the next day which never happened. I then receive an email 3 days later enquiring why we chose the SP and you are waiting for the letter of motivation. Its as is no one there knows what is going on. The administration SUCKS and it is impossible to get to speak to someone of authority. You are blatantly refused contact details of management. The standard answer is it is under review and we will come back to you or alternatively send a mail to ********** Such poor service it is shocking. I am now laying a complaint with the council for medical schemes as Bestmed truly has no grasp as to what they are doing. Its shocking and i will blast my experience over social media and tell every aquintance of mine of this ********** service