Service Excellence

There are not enough words to describe our utmost heartfelt appreciation to Charliza Joubert (Team Leader) Clinical Audit, for her unbelievable support, customer centric approach and taking full accountability on behalf of your Members.

After many months of enquiries and back and forth regarding my Husband's unfortunate hospitalisation, we received a call from Charliza Joubert. We are in awe of the empathy, support and understanding with continual comprehensive feedback as to the status of our case.

Charliza's values speak volumes, and as a result our matter is now actively resolved.

Dealing with a Bestmed staff member of this caliber has restored our Faith in Bestmed, what an asset Charliza Joubert is to your Organisation.

Yours in appreciation, Mr & Mrs KJ Joffe