NK
Nokwazi K
1 reviews | Active since Aug 2023
19 Aug 2023, 20:58
Service
I'm really disappointed with the service,I sent an email 2weeks ago and received an automated response but nobody has gotten back to me with feedback,I also chatted with an agent and he gave me an incorrect email address. I sent message for them to call me and no one has,I'm even thinking of changing my medical aid,as the service is really not good
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Bestmed Medical Scheme's replyOfficial
24 Aug 2023, 09:29Dear Nokwazi Khawula
Following our conversation on the phone, please be informed that Lifesense has received the blood test results. However, they are still awaiting the two additional test results we discussed.
For the registration of a newborn, kindly send over the application accompanied by proof of birth from the hospital. You can email the documents to *** for processing. You can provide this documentation while we wait for the official birth certificate.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Nondumiso Letsoalo
Following our conversation on the phone, please be informed that Lifesense has received the blood test results. However, they are still awaiting the two additional test results we discussed.
For the registration of a newborn, kindly send over the application accompanied by proof of birth from the hospital. You can email the documents to *** for processing. You can provide this documentation while we wait for the official birth certificate.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Nondumiso Letsoalo
Bestmed Medical Scheme's reply24 Aug 2023, 09:29
Official
Dear Nokwazi Khawula
Following our conversation on the phone, please be informed that Lifesense has received the blood test results. However, they are still awaiting the two additional test results we discussed.
For the registration of a newborn, kindly send over the application accompanied by proof of birth from the hospital. You can email the documents to *** for processing. You can provide this documentation while we wait for the official birth certificate.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Nondumiso Letsoalo
Following our conversation on the phone, please be informed that Lifesense has received the blood test results. However, they are still awaiting the two additional test results we discussed.
For the registration of a newborn, kindly send over the application accompanied by proof of birth from the hospital. You can email the documents to *** for processing. You can provide this documentation while we wait for the official birth certificate.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Nondumiso Letsoalo