SL
Sisi L
1 reviews | Active since Jun 2018
08 Oct 2019, 16:11
REFUSED AUTHORIZATION
Worst service ever!!!! Admitted for an emergency after I couldn’t stop vomiting during my pregnancy. They declined my authorization and gave me hell. Even the hospital didn’t know why the authorization was declined. I want the whole exchange in writing because I’m definitely following up. Not I can’t be admitted and I can’t even wal****!
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Replies (2)
Bestmed Medical Scheme's replyOfficial
09 Oct 2019, 08:35Good day
Can you kindly address your complaint together with your membership details to our Escalations Department via e-mail - ***.
With kind regards.
Bestmed
Can you kindly address your complaint together with your membership details to our Escalations Department via e-mail - ***.
With kind regards.
Bestmed
Bestmed Medical Scheme's reply09 Oct 2019, 08:35
Official
Good day
Can you kindly address your complaint together with your membership details to our Escalations Department via e-mail - ***.
With kind regards.
Bestmed
Can you kindly address your complaint together with your membership details to our Escalations Department via e-mail - ***.
With kind regards.
Bestmed
SL
Sisi L's updateReviewer Update
09 Oct 2019, 09:16What’s the email address?
SL
Sisi L's update09 Oct 2019, 09:16
Reviewer Update
What’s the email address?