Refund after cancellation of Bestmed Medical Aid

<p>I cancelled my Bestmed Medical Aid in February 2017 due to bad service. After following the whole process of cancellation, I enquired when I will be refunded as I have not made use of the Medical Aid since cancelling in February. I was informed that it takes Bestmed 5-6 months to refund members. We are now in August and still NO REFUND. </p> <p>All communication I get from BestMed are automated responses, but still NO REFUND...I am not te only person with this complaint as I have a friend who is in the same situation. Why does one have to resort to social media to get a response from a big company like Bestmed.</p> <p>Companies like Bestmed are quick to take your monthly premium but so lethargic to refund as they draw interest and make more money for more months using other people's money. Perhaps the Medical Aid ombudsman should look into these types of practices. I will be reverting to the Medical Aid Ombudsman next to help me resolve this matter.</p> <p>Please just refund my money due to me and stop using people's money to enrich your company!!!!</p>