Poor service and total lack of care.

After reading their ratings I fear that there is no hope of improvement for the terrible service I get from Bestmed! My chronic medication was suddenly not available in September and their *** response stated that there's no record of my approval despite having been on the life sustaining medication since 2019, their records are obviously in a mess or this is a deliberate ploy to avoid or delay payment. Since first contacting Bestmed on 23 September there has been no progress toward solving the issue and their communications clearly indicate a lack of care for my health.