GA
Gadija A
1 reviews | Active since Nov 2011
27 Jan 2022, 13:15
Poor service
Tried to move to Bestmed - service so pathetic I'm giving up before I started. I'm on hold for 15mins- they don't have enough staff in the sales never mind if you need help! My membership certificates showing continuous med aid cover by virtue of the start dates is deemed insufficient because it don't have end dates. Yet this was acceptable for others poor service! Every time they send an email with further requirements
Helpful (0)
Replies (1)0
Replies (1)
Bestmed Medical Scheme's replyOfficial
31 Jan 2022, 11:07Hi Gadija, We are very sorry to hear about the experience you had. The matter was escalated to the membership department for urgent assistance to you. Regards, Katlego
Bestmed Medical Scheme's reply31 Jan 2022, 11:07
Official
Hi Gadija, We are very sorry to hear about the experience you had. The matter was escalated to the membership department for urgent assistance to you. Regards, Katlego