1 reviews | Active since Jun 2012
Poor service
I have had to spend almost R1000 in the last 2months calling bestmed trying to get my money back.Money that is due to me!I paid my gynae so that we have a discounted rate and now the do not want to pay me back becoz some *********** fool did not do their job. Shocking customer service yet again from a manager herself who won't bother to call me back coz all I'm good for is paying them. If u think I will accept such nonsense because my employer deducts your fee from my pay,u have another thing coming. I will take this to wherever I need to and if I need to get a petition from others at work that are unhappy with you guys so be it. I want my money back and just ****** work on your non existing customer service!!! I have emailed u and called you more than I'm supposed to...just do your job:@
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme