Poor feedback or no feedback

It's almost 3 mount from day 1 that i app**** for member ship. I understand that any medical cover have to make sure that i give them all information and that they can make sure that i have and get the correct cover But to take 3 mount and still now answer i have to ask and mail every week about THIS You are aware that to go to medical cover aid your waiting time is 3 mount and it takes Bestmed 3 mount and still now answer. I have to make a call and lett me be clear I'm not happy at all about that i have to ask and ask for 3 mount what and when I Will be cover That makes me worry that if im part of this cover how long will bestmed take to sort out problems. I will be fear i Will wait till Friday and if i don't have any answer them PLEAS cancelled my allocation for the reason of poor services and now feedback. Have a good day