AC
Ana C
1 reviews | Active since Dec 2012
08 Feb 2024, 08:56
Poor customer service
I submitted a chronic application foem last week friday I was advised feedback will be providing within 48 working hours .Today is Thursday and no feedback received .Bestmed Chatbox I not helping much. My medication is finished. Need feedback ASAP
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Bestmed Medical Scheme's replyOfficial
08 Feb 2024, 09:38Dear Ana
We sincerely apologize for the delay in finalizing your application.
I have escalated your complaint to our medicine department for urgent feedback.
Regards
Nondumiso
We sincerely apologize for the delay in finalizing your application.
I have escalated your complaint to our medicine department for urgent feedback.
Regards
Nondumiso
Bestmed Medical Scheme's reply08 Feb 2024, 09:38
Official
Dear Ana
We sincerely apologize for the delay in finalizing your application.
I have escalated your complaint to our medicine department for urgent feedback.
Regards
Nondumiso
We sincerely apologize for the delay in finalizing your application.
I have escalated your complaint to our medicine department for urgent feedback.
Regards
Nondumiso