CC
Christine C
1 reviews | Active since Jun 2015
11 Jun 2015, 11:12
PAID account handed over 6 mth later to SCS/L Mark
PAID account over to SCS/L Marks tel no.: *** on the 11 June 2015. 4 months after this account has been paid. Not with standing the fact that Bestmed did not respond to my questions on this account for months. Then SCS/L Marks ask me to send proof of payment instead of following it up with their client: Bestmed.<br> Sent: 05 February 2015 08:15 AMI have send numerous request for a explanation of the R3717.00 you say I owe you. To date I have not received anything but a email stating \We hope you found this useful"with no attachments. Another account in the post that state simply: you owe us R3717. Now you send me threat letter and yet"
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Replies (1)Bestmed Medical Scheme's replyOfficial
11 Jun 2015, 11:45Hello LombardiPuppilar,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Bestmed Medical Scheme's reply11 Jun 2015, 11:45
Official
Hello LombardiPuppilar,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
