1 reviews | Active since Oct 2016
Over a year later, still no savings payout
<p>I left Bestmed end of June 2015 with a large savings account due to be paid to me. I dealt with many people, sent many emails, made many phonecalls; all because I did not agree with the savings balance. It did not tally with their statements and I was told they would only justify the balance once I had been paid out. Eventually the figure was corrected in August 2016 and I sent my banking details as requested.</p> <p>What I received in return was an email welcoming me to BestMed and a debit order form for my subscriptions. Where to now?</p>
Dear Anne
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Dear Anne
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Nearly a week has passed since I posted the above review. After being assured in Bestmed's reply that an Escalation Specialist will respond, I have had no contact from them at all.
Nearly a week has passed since I posted the above review. After being assured in Bestmed's reply that an Escalation Specialist will respond, I have had no contact from them at all.