CV
Carlo V

1 reviews | Active since Nov 2009

09 Mar 2020, 15:54

Outstanding dept - PAID - then still being hassled...

After not being with this medical aid for 2 years - I get SMS's that I will be hunted by dept collecting agencies due to money that I owe them. This is on a Friday afternoon 17:00 while driving home.

I then contact THEM ! asking for details on the outstanding balance - that was a shortfall on my savings paid in advance .... so I pay them - on the spot.

I then get another 4 phone calls - almost 2 months after the payment was made I still get phone calls.

I parted there on good terms - because the company I work for offered subsidies for Discovery, but after THIS I will never go back.

0
Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply17 Mar 2020, 16:49
Official
Please accept our sincere apologies for the inconvenience caused. 

Please note that because your account was handed over, the collection company is owed their charged amount and you need to contact them to settle the shortfall from their side.