not reliable again
<p>I reported my case to bestmed more then a week ago. After been promised the case will be reviewed again. Authorization was not approved first time. Here I am still waiting for a answer. after I phoned. I am for sure a very unhappy client. Makes me wonder what will happen if this was a case of life and death I would be dead by now. Do not reccomend b estmed as a top medical aid. </p>
Dear Lizelle Engelbrecht Matthee
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Dear Lizelle Engelbrecht Matthee
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme