AM
Angeleque M

1 reviews | Active since Mar 2018

05 Mar 2018, 07:11

Not refunding savings

According to law, savings have to be paid back 5 months after canceling with a medical aid. We are over 6 months and nothing! We will be reporting BestMed to the Medical schemes board.

0
Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply05 Mar 2018, 08:30
Official

Dear Member

Thank you for taking the time to bring your complaint to our attention.

Kindly note that Bestmed does have an Escalation process for the handling of complaints.

You are most welcome to submit your complaint to the Scheme via *** for assistance by one of our Escalations Specialists.

Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.

Regards

Bestmed Medical Scheme