SB
Smangele B

1 reviews | Active since Apr 2012

02 Apr 2015, 17:01

NOT BILLING SHOULD HAVE BEEN MADE

Best med debited an amount form my account after I told them that I will not be joining their scheme as a client. The deal was made through Musa Masuku Jenus Health. An email was sent to me by Robyne McIntyre from [Email Removed] and he confirmed that the membership was cancelled. I need my money reimbursed back into my bank account By Tuesday as I made all the necessary things on my side to ensure that this does not happen. I have pasted below confirmation from these people regarding this.<br> <br> <br> ?<br> <br> ? <br> Musa Masuku <br> <br> To <br> me <br> <br> <br> <br> Mar 18 <br> <br> <br> <br> <br> <br> <br> <br> Hi Smangele<br> <br> <br> <br> Please find the attached confirmation of cancelation<br> <br> I hope all is good<br> <br> <br> <br> <br> <br> Regards<br> <br> Musa Masuku<br> Medical Aid Adviser <br> [Email Removed] | *** | Ext 50269<br> <br> 1 Telesure lane,Riverglen,Dainfern 2191<br> <br> Jenus Health is a registered Financial Services Provider. FSP: 36088<br> <br> <br> cid:[email protected]<br> <br> <br> <br> <br> <br> <br> <br> <br> <br> From: Robyne McIntyre [Email Removed] <br> Sent: 18 March 2015 10:41 AM<br> To: Musa Masuku

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Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply07 Apr 2015, 09:15
Official
Hello Labo,

Thank you for logging your complaint on hellopeter

Our telephonic conversation of today 07 April 2015 refers

We contact Musa from Jenus Health it was confirmed that you joined another medical scheme not Bestmed.

Regards
Bestmed Medical Scheme