TB
Theuns B
1 reviews | Active since Jan 2022
13 Jul 2022, 13:17
Non existence of service
Total lack of customer care, sending mail upon mail, no use phoning them you will be on hold forever, seems they are working from home and sleeping, definitely not recommended anyone to this ****a shop.
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Replies (1)
Bestmed Medical Scheme's replyOfficial
13 Jul 2022, 16:16Good day Mr Botha
We do sincerely apologise for what you perceive is our lack of response to your queries.
As per our records, there was a response to your initial e-mail. Your e-mail sent today has not yet been responded to as we have a 24 - 48 hour turnaround time on e-mails currently. I will, however, personally investigate your queries and respond to you via your e-mail address on record.
With kind regards.
Marlene Hanekom
We do sincerely apologise for what you perceive is our lack of response to your queries.
As per our records, there was a response to your initial e-mail. Your e-mail sent today has not yet been responded to as we have a 24 - 48 hour turnaround time on e-mails currently. I will, however, personally investigate your queries and respond to you via your e-mail address on record.
With kind regards.
Marlene Hanekom
Bestmed Medical Scheme's reply13 Jul 2022, 16:16
Official
Good day Mr Botha
We do sincerely apologise for what you perceive is our lack of response to your queries.
As per our records, there was a response to your initial e-mail. Your e-mail sent today has not yet been responded to as we have a 24 - 48 hour turnaround time on e-mails currently. I will, however, personally investigate your queries and respond to you via your e-mail address on record.
With kind regards.
Marlene Hanekom
We do sincerely apologise for what you perceive is our lack of response to your queries.
As per our records, there was a response to your initial e-mail. Your e-mail sent today has not yet been responded to as we have a 24 - 48 hour turnaround time on e-mails currently. I will, however, personally investigate your queries and respond to you via your e-mail address on record.
With kind regards.
Marlene Hanekom