tT
temaabby T
1 reviews | Active since Oct 2016
05 Jul 2021, 11:54
No service from Bestmed
No one at BestMed is capable of giving me clear instruction as to how my claim for my glasses will take. Instead they make it PPN problem however PPN has done their part and BestMed just keeps hiding behind that fact that the claim is not on their system. It has now been a week and i still do not have any feedback regarding my claim. It will take another week to get approval, meaning that it will take a WHOLE MONTH to get my prescription glassed
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Bestmed Medical Scheme's replyOfficial
05 Jul 2021, 14:31Hi Abigail, We sincerely apologize for the inconvenience caused. The scheme has processed the account and the claim will be paid on tomorrow's payment run. Regards, Katlego
Bestmed Medical Scheme's reply05 Jul 2021, 14:31
Official
Hi Abigail, We sincerely apologize for the inconvenience caused. The scheme has processed the account and the claim will be paid on tomorrow's payment run. Regards, Katlego