RC
Ryan C
1 reviews | Active since Dec 2022
06 Dec 2022, 15:51
No service
I wanted to join bestmed on the 22nd of november 2022 and sent through all the paperwork they've requested on the 23rd November 2022 today is the 06 december 2022 and still no membership??? Sent emails and called and everyone can only escalate it to the supervisor... So now I'm wondering how service will be when i one day want to go to hospital or something??
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Bestmed Medical Scheme's replyOfficial
12 Dec 2022, 07:41Dear Ryan,
According to our records, your application was received and all correspondence regarding your membership was emailed to you including your membership certificate. The delay was caused by some outstanding documents that were required for finalization. However, it has been finalized and all communication was sent accordingly.
According to our records, your application was received and all correspondence regarding your membership was emailed to you including your membership certificate. The delay was caused by some outstanding documents that were required for finalization. However, it has been finalized and all communication was sent accordingly.
I trust you will find this feedback useful. If, however, you need more information, or support from our Client Relations Communication Team, please do not hesitate to contact us again. Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Katlego Sithole
Katlego Sithole
Bestmed Medical Scheme's reply12 Dec 2022, 07:41
Official
Dear Ryan,
According to our records, your application was received and all correspondence regarding your membership was emailed to you including your membership certificate. The delay was caused by some outstanding documents that were required for finalization. However, it has been finalized and all communication was sent accordingly.
According to our records, your application was received and all correspondence regarding your membership was emailed to you including your membership certificate. The delay was caused by some outstanding documents that were required for finalization. However, it has been finalized and all communication was sent accordingly.
I trust you will find this feedback useful. If, however, you need more information, or support from our Client Relations Communication Team, please do not hesitate to contact us again. Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Katlego Sithole
Katlego Sithole