1 reviews | Active since Nov 2010
No response or feedback - no communication
<p>One month ago I submitted a quotation for approval for braces. Week after week I would phone and send emails to get feedback regarding its approval, every week I get the same answer , Sir it is with Dental and they will get back to me This week, needless to say one month later and still no approval. </p> <p>My hand are tied, you cannot even speak to an manager or nothing , cant exculate it - just have to accept it ???</p> <p>Frustrated!!! </p>
Dear Johan
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Dear Johan
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme