NO RESPONSE ON EMAILS

7 January 2025 email to *** NO RESPONSE

23 January 2025 email to *** NO RESPONSE

5 February 2025 email to *** Received a response on 12 February stating that the email could not be located, and that I must send it again. Ticket Ref E2AC7A367ED19

12 February 2025 sent the same email to *** NO RESPONSE

28 February 2025 Telephone call *** The gentleman told me that I should have sent my email to ***, which I disagree with. He said that he will escalate the matter, and it can take up to 5 working days. NO RESPONSE