DC
Dirk C
1 reviews | Active since Oct 2011
12 Aug 2015, 15:06
No refund for a mistake on Bestmed's side
I recently moved my medical aid from another medical aid company to Bestmed. On Friday, 24 July 2015 I sent an email to Miyone Haas confirming that I would like to sign up for a plan they offered.<br> <br> In the email I sent (Quoted below), I specifically stated that I would like to start with them on 1 September 2015 because I have to give 1 calender month's notice before I cancel my current policy.<br> <br> \Good Day Miyone
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Bestmed Medical Scheme's replyOfficial
12 Aug 2015, 15:11Hello 3RAVO2,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Bestmed Medical Scheme's reply12 Aug 2015, 15:11
Official
Hello 3RAVO2,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme