HB
Hein B
1 reviews | Active since Oct 2012
05 Apr 2016, 16:43
No payment on gapcover
2011 het ek die Bonus Plus plan by Bestmed, Polis Nr ***6 uiotgeneem. My vrou het op 21-01-2016 'n heup operasie ondergaan, nou het ons blykbaar nie dekking (Gapcover) nie.<br> <br> Ek het 'n sertifikaat dat ons wel \Gapcover\" vanaf 2011 het."
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Bestmed Medical Scheme's replyOfficial
05 Apr 2016, 16:51Hello hein151262,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Bestmed Medical Scheme's reply05 Apr 2016, 16:51
Official
Hello hein151262,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme