1 reviews | Active since Feb 2017
No one is getting back to me - I want to take out medical aid for my dad?
<p>I tried getting in touch with someone from Bestmed with regards to taking out medical aid for my Dad. I have called various times and everytime i am being put through to the sales department i wait on line for 5 mins or more and no one answers. </p> <p>When i use the online chat facility they refer me to brokers and say they will call me back. Its been two days now and still no reponce. </p> <p>Does Bestmed not want new customers?</p>
Dear Carinda
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Dear Carinda
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme