No authorisation after several requests
I requested authorisation for a mammogram on 31 January (for 21/2) and have still not received any response except a ticket number: E30D79C677D8A. I have now been busy on their online chat and waiting for nearly 45 minutes.
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Bestmed Medical Scheme's replyOfficial
11 Feb 2025, 10:51 Dear AP
Thank you for reaching out and sharing your recent experience with our customer service. We sincerely apologize for any frustration and inconvenience this may have caused.
Please note that we have responded to your query via your registered email address.
Best Regards
GM
Thank you for reaching out and sharing your recent experience with our customer service. We sincerely apologize for any frustration and inconvenience this may have caused.
Please note that we have responded to your query via your registered email address.
Best Regards
GM
Bestmed Medical Scheme's reply11 Feb 2025, 10:51
Official
Dear AP
Thank you for reaching out and sharing your recent experience with our customer service. We sincerely apologize for any frustration and inconvenience this may have caused.
Please note that we have responded to your query via your registered email address.
Best Regards
GM
Thank you for reaching out and sharing your recent experience with our customer service. We sincerely apologize for any frustration and inconvenience this may have caused.
Please note that we have responded to your query via your registered email address.
Best Regards
GM